Disengaged Employees? A Better Solution

Disengaged Employees? A Better Solution

After a few lean and mean years, statistics show us the impact on employees of tough times: employee engagement figures are at an all-time low. In many recent surveys, as much as 60% of the workforce is reportedly disengaged from the purpose or outcomes of their work. Business advisors tell us that disengaged employees negatively [...]

Six Techniques to Really, Finally Solve that Operations or People Problem

Technique #1: Why Times Five When you think you’ve buried a problem, and it keeps returning, chances are you’ve solved the wrong problem. Departmental conflicts and interpersonal spats are rarely about the accusations and shortcomings being charged. To unearth the real causes, you have to dig deep. Use the “Why Times Five” technique to get [...]

Building Your Management Team: How to Delegate Authority, Retain Control, and Grow Your Company

Building Your Management Team: How to Delegate Authority, Retain Control, and Grow Your Company

The Problem Every successful company reaches an important turning point—the point where it has outgrown its entrepreneurial stage and the ability of its owner to be involved in every aspect of the company. In addition, the owner may wish to spend more time on other pursuits, retire, or turn over control of the daily operations [...]