April 2010
You are browsing the archive for April 2010.
Disengaged Employees? A Better Solution
After a few lean and mean years, statistics show us the impact on employees of tough times: employee engagement figures are at an all-time low. In many recent surveys, as much as 60% of the workforce is reportedly disengaged from the purpose or outcomes of their work. Business advisors tell us that disengaged employees negatively [...]
Six Techniques to Really, Finally Solve that Operations or People Problem
Technique #1: Why Times Five When you think you’ve buried a problem, and it keeps returning, chances are you’ve solved the wrong problem. Departmental conflicts and interpersonal spats are rarely about the accusations and shortcomings being charged. To unearth the real causes, you have to dig deep. Use the “Why Times Five” technique to get [...]
